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From Phone Chaos to Digital Precision

Transform your dispatch operations from time-consuming phone calls to instant digital requests with complete transparency.

Current Phone-Based System

  • Time-consuming phone calls - Officers spend 5-10 minutes per call explaining location details, vehicle information, and special requirements
  • Communication errors - Miscommunicated addresses, vehicle descriptions, or special instructions lead to delays and confusion
  • No ETA visibility - Officers have no way to track when the tow truck will arrive, causing uncertainty and potential safety issues
  • Manual coordination - Back-and-forth calls to check status, update locations, or handle changes create inefficiencies

TowBuddy Digital System

  • One-click dispatch - Complete tow requests in under 60 seconds with pre-filled forms and GPS coordinates
  • Digital accuracy - PS locations, photo uploads, and standardized forms eliminate miscommunication
  • Real-time GPS tracking - See exact ETA and live location of responding tow trucks on an interactive map
  • Automated updates - Instant notifications for dispatch confirmation, driver en route, and job completion

How TowBuddy Works for Police Departments

A streamlined 3-step process that saves time and improves accuracy

1. Click & Submit

Officers fill out a simple digital form with vehicle details, location (auto-filled with GPS), and special requirements. Takes less than 60 seconds.

No phone calls required

2. GPS Tracking

Request is instantly dispatched to your preferred towing company. Track the responding truck's live location and receive accurate ETA updates.

Real-time visibility

3. Automated Updates

Receive automatic notifications when the driver arrives, vehicle is secured, and job is completed. Complete digital documentation for records.

Complete transparency

Measurable Benefits for Your Department

80% Faster

Dispatch time reduced from 5-10 minutes to under 1 minute per request

95% Accuracy

Eliminate miscommunication errors with digital forms and GPS coordinates

Live Tracking

Real-time GPS visibility of all tow trucks and accurate ETA updates

Better Service

Faster response times improve public safety and officer efficiency

Sample Police Dispatch Dashboard

A quick look at the tools and tiles dispatch uses every day.

Active Requests

7

2 priority

Avg Response Time

12m

Target: under 15m

Units Available

4

of 6 on call

Completed Today

19

+6 vs. yesterday

Incoming Requests
3 new
I-26 at Exit 211
Red Toyota Camry
New
Ashley Phosphate Rd
White Chevy Silverado
Assigned
Meeting St Downtown
Black BMW X3
En Route
Units On Scene
2 active
Unit 12
Securing
Unit 7
En Route
Map Preview
Live map here in the full app

Special Pricing for Police Departments

Try TowBuddy risk-free for 3 months — then pick the plan that works for your department

FREE

First 3 Months

Full access to all features — GPS tracking, digital dispatch, automated notifications, and more

$1,000

Per Month

Unlimited tow requests, complete department access, and dedicated support — no per-call fees

SAVE $2,000

$10,000

Per Year

Pay for the year upfront and save $2,000 — that's 2 months free compared to monthly billing

💡 ROI Calculator

Time Saved

50 tow requests/month × 5 min saved each = 4+ hours of officer time saved monthly

Annual savings with yearly plan

$10,000/year vs $12,000/year = $2,000 saved — plus the first 3 months are free

Ready to Modernize Your Dispatch Operations?

Join progressive police departments already using TowBuddy to save time, reduce errors, and improve public safety through efficient towing dispatch.